Payment

Our shop supports payment through PayPal and Skrill. Both gateways support payment by credit or debit card from customers who do not wish to sign up for a PayPal or a Skrill account. You do not need to sign up to our site to buy our Libraries, and we will never send you any unsolicited marketing emails.

Once your payment is made, you will be directed to the download page. An email containing your download link will also be sent to the email address you have indicated while effecting your payment. Our download system is 100% reliable. It uses top security interfaces to ensure that once you pay, a relevant link is sent by email even if you close the browser tab immediately after paying and even if the site server is running so slowly that it fails to serve the download page. Should you experience any problem with downloading, please contact us and we shall resolve the problem immediately.

If you do not receive your download link email or you wish to receive it once again, just use our Link Recovery. Enter the email address you used to purchase the item and the system will resend the link to you. You must enter the PayPal email address or the address you entered at Skrill. This only works for unexpired links.

Your transaction ID is required if you wish to get an invoice and our Support Services!

Delivery

All Sound Libraries are delivered as zipped catalogues of audio files via our download service. Once your payment is made, the system will automatically direct you to the download page. At the same time, a unique download link is sent to the email address provided during the payment procedure.

Our download system is 100% reliable. It uses top security interfaces to ensure that once you pay, a relevant link is sent by email even if you close the browser tab immediately after paying and even if the site server is running so slowly that it fails to serve the download page.

Download accelerators are not allowed! Our system may treat multiple downloads as a security breach and exhaust your downloads!

For security reasons, our Link Recovery system allows the download link to be resent to the address indicated while making the purchase.

Customer Service and Returns

As there is no need to sign up to our site to buy our Libraries your transaction ID is required if you wish to get an invoice and our Support Services. You can forward your query by using our Support Form.

All sales are final. There are no returns. Every Sound Library is provided "as is" without express or implied warranty, and with no claim as to its suitability for any purpose. All sound files comply with the current AES/EBU format standard.